Regular and punctual attendance is crucial to each child’s educational development, and at River Tees Primary we recognise our part in helping parents/carers to meet their legal obligations in this respect. We operate a ‘first day Call’ system at River Tees Primary. If your child can not attend because of ill-health, or for another reason parents/carers are requested to ring the academy on the first day of your child’s absence and send a note to the class teacher on their return giving an explanation of the absence. We must report individual instances of unexplained learner absence to the Education Welfare Officer. This is then classed as ‘unauthorised absence’. We are also obliged by law to monitor and report late attendance at school. During 2010/2011 average attendance was 92%.
If you are concerned about any aspect of your child’s schooling, the first step is to speak to the teacher in charge. naturally, it is not always possible for the teacher to see a parent/carer immediately, but an early appointment will always be offered.
We hope to be able to resolve any complaints that parents/carers may have. In the first instance complaints should normally be made to the teacher in charge, and in most cases we find that complaints can be dealt with successfully at this informal level.
If the complaint cannot be resolved it may be necessary for it to be considered by the board of trustees.
We do, of course, hope that any complaints can be resolved by the parent discussing the matter with an appropriate member of staff. however, if you do require any detailed information on either complaints procedure, full details are available on request from the office.
We firmly believe in equal opportunity for all. We try to provide the curriculum and policies to make this happen. We believe that positive steps must be taken to remedy the unequal situation that many of our children may find themselves in because of gender, race, disability or social disadvantage.
River Tees Primary will challenge any form of behaviour or comment from children or adults which clashes with our equal opportunities policy.
Parents/carers should be aware that we will take any reasonable action to ensure the safety of our children. In cases where the school has reason to be concerned that a child may be subject to ill-treatment, neglect or other forms of abuse, staff have no alternative but to follow Child Protection Procedures and inform Social Services of their concern.
Data Protection Act
The academy holds information on our children in order to support their teaching & learning, to monitor and report on their progress and to assess how well the school as a whole is doing. this information includes contact details, national Curriculum assessment results, attendance information, characteristics such as ethnic group, special educational needs and any relevant medical information. If you wish to have access to the personal data held about your child, please speak to the head teacher.